Advice Portsmouth

OTHER SERVICES



 

For more information, please contact:

Telephone: 02392 794 340 or 02392 794 345

Address: Focus Point, 116 Kingston Crescent, Portsmouth, PO2 8AL

We are open: Monday, Tuesday and Wednesday 9:00am to 5:00pm; Thursday 1:00pm to 7:00pm and Friday 9:00am to 4:30pm.

Advice Portsmouth runs a walk in centre and as such no appointments are necessary. You will be welcomed by reception staff who often can offer a helpful leaflet or answer any general enquiry. If you require further assistance beyond that provided by reception you be directed to the comfortable waiting area.

An information desk is situated within the waiting area and this is again an opportunity to review useful leaflets or speak with the Information Assistant who may be better placed to provide assistance. Computers for public use (job searches, online form filling) and a free telephone (to make enquiries about jobs, benefit claims, housing) are also available.

Legally trained advisors offer a holistic approach as often the problem presented with is part of a more complicated scenario. An advisor will take the next client waiting. No advisors are assigned to a particular client unless in exceptional circumstances. You will wait, on average, only 12 minutes enabling in excess of 13,500 enquiries to be dealt with annually.

With no appointment all advisors can take the appropriate length of time that is required depending upon the issue(s) presented and your own particular needs.

We endeavour to empower you to take ownership of your issue(s) albeit with support and expert legal guidance from the staff at Advice Portsmouth.

On 9 June 2016, Advice Portsmouth was announced as the Winner of the Charity Awards 2016 for the Advice, Support and Campaigning category.

“Hi, I’m Mat and the solicitor responsible for Advice Portsmouth situated in the heart of the city. As an experienced lawyer, I have worked all my life to support people to obtain their rights and justice. I am passionate about the work of Advice Portsmouth which every year provides over 13,000 acts of assistance through free independent legal advice.” – Mat Smith, Advice Portsmouth Manager