We asked Chelsea what that role entails, and why she enjoys it so much.
The day-to-day job of a senior support worker differs, depending on the needs of the people we support. And, of course, what is planned in the service that day.
Our role offers guidance and emotional support to help the team work to the best of their ability. By thinking creatively, we help make decisions and solve problems while encouraging the team to work in the same way. As support, we make sure all care and support files are up to date and provide relevant feedback to all involved.
It’s a hands-on job and we work directly with those we support to achieve their goals and personal development. This is very much a person-centred approach, allowing us to help them live the life they desire.
The best part of my job role, is helping the people we support to develop their independence and build self-confidence to live the lives they wish. Also providing direction and support to junior members of the staff team.
Senior support workers liaise with multi-parties to develop good working relationships with clients, families and external bodies. The senior support worker and team manager attend all review meetings.
Recruitment falls under our remit. If an applicant is successful, we assist management to carry out interviews. We also offer input on who is suitable.
Furthermore, we work across all services and are part of the support rota, completing sleep-in duties and working weekend shifts. Again, we help with admin here by helping to develop rotas and recording hours into the Webroster.
Other admin duties include:
- Making sure staff are up to date with all mandatory training on My Learning Cloud
- Conduct spot quality checks
- Conduct finance audits
If you are interested in joining our team visit our vacancies page.