As a Volunteer & Survivors coordinator you will use your own lived/worked experience of domestic abuse to support others who wish to volunteer within the specialist domestic abuse service
Location:
Yeovil, Somerset
Date Posted:
Salary:
£26,578pa for 40 hours per week (salary will be effective as of 1st April 2025)
Closing Date:
- Qualification or training in community engagement/groups facilitation or lived/worked life experience.
- Experience of successfully engaging with people.
- Experience of working with volunteers/or lived experience of being a volunteer.
- Experience of providing/receiving support and/or supervision.
- Experience of training and/or groups.
- Ability to understand from the perspective of all victims/survivors and embrace differences.
The appointed Volunteer & Survivors Coordinator will:
1. Lead on the development, recruitment and supervision of all volunteers within Somerset, including the ending of placements where required.
2. Focus on the development of volunteers and facilitating opportunities for survivor’s voices to be meaningful and heard via a variety of platforms, seeking opportunities to amplify the voices of survivors, and those who complete the behaviour change programme.
3. Lead on the development of a survivor’s peer support group, working with all survivors to agree meetings and the best way to link together, building natural support networks across Somerset.
4. Will work with their manager to agree what information to save, to ensure that I able to share relevant information and/or attend and/or send a report to the Domestic Abuse Board, and support survivors to attend/meet with commissioners.
5. With my manager we will develop an effective assessment process where people are able to recognise their skills and choose to become Volunteers
6. With my manager we will develop and maintain a system that captures the worked hours and contribution of all volunteers
7. I will work with my line manager to produce reports and evidence of outcomes where needed
8. I will link with colleagues, and speak with the people who use our services and listen to how they feel a volunteer could help and/or add value and support
9. Where related to my work, I will work with colleagues to deliver awareness campaigns
10. I will work with YOU HR to ensure all volunteers are onboarded and complete required training, and with colleagues across all domestic abuse teams to ensure that volunteers feel appropriately trained and supported within their roles
11. I will work with all volunteers to develop a process where we utilise their feedback to quality assure our work
12. I will offer support, guidance and supervision to all volunteers
13. I will work with the Digital Communications Officer to capture the voice of volunteers and survivors, and how they would like to be heard, co-producing social media content
14. I will embrace equality and diversity in the workplace and ensure that differing needs of people are addressed through ongoing feedback and client involvement
15. I will work within YOU’s policies and procedures, reading them at induction, reviewing at regular team meetings, and raise any issues with my line manager
As a Volunteer & Survivors coordinator you will use your own lived/worked experience of domestic abuse to support others who wish to volunteer within the specialist domestic abuse service.
You will lead on the recruitment, co-ordination and supervising of volunteers who wish to build their skills, take on additional responsibilities and support others living with domestic abuse.
You will also facilitate opportunities for survivors’ voices to be heard by building survivor networks across Somerset and leading on focus groups to generate debate and identify areas for improvements in both policy and practice. Findings from these group activities will then be shared with the Safer Somerset Partnership to support improvements in the commissioning and development of services.
- Ideally you will have lived/or work experience of domestic abuse
- You will be an enthusiastic and passionate individual with excellent communication skills
- You will develop positive working relationships with partner agencies and local communities.
- You will work alongside your line manager to scope and develop the Volunteer and Survivor program, taking a proactive lead in interpretating the brief and ensuring that project objectives are met within appropriate timeframes.
- You will be a proactive self-starter with experience of facilitating groups/ and or delivering training
- You will enjoy supporting people to develop their skills and ensure that they have a meaningful volunteer experience.
- You will be motivated by improving outcomes for people impacted by domestic abuse
If you choose to begin a career with our organisation, you are guaranteed:
If this role sounds interesting to you, or you would like to find out more, please contact us and we will be in touch to discuss further. If you would like to be considered for the role, please apply today!
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