During National Apprenticeship Week we’ve chatted with team members who are developing their skills and career opportunities. Today we chat with Jess about her experiences halfway through her apprenticeship.
I’m doing an apprenticeship with The YOU Trust because I want to gain new skills. In particular, I want to develop my role as a business support administrator.
Since starting the apprenticeship in March 2023, I’ve gained valuable knowledge about the organisation. Such as:
- how we operate
- how environmental, political and social factors impact our organisation
- how my role, as well as many others, is important in helping the organisation run
Throughout my apprenticeship, I have learnt how to be adaptable and flexible. Because of this, I’ve been able to support different departments as and when needed.
This has enabled me to grow and increased my confidence. By being adaptable, I’ve become a ‘can-do’ person. Which is also one of our values! I’ve learnt what it takes to be a project manager and that means leading a project.
My apprenticeship is incredibly helpful in my day-to-day work. It gives me hands-on experience and no two days are the same. Not only that, the skills and knowledge I have gained is applied every day in my work. It’s made me more confident in my role as a business support administrator. I’m keen to see where I can develop further.
The apprenticeship doesn’t only focus on my role, but also on the roles of other departments. Because of this, I see myself eventually moving into a personal assistant position. Or even a project manager, as I have enjoyed touching at these areas. In the meantime, I am eager to get a distinction for my apprenticeship. So, I am concentrating on my end point assessment project and look forward getting my results in June!
Thanks for your enthusiastic description of your apprenticeship, Jess!